Hello Bob,
Can we take time to schedule a Zoom meeting for training on the device and setup?
The team and I have been trying to setup the unit but have no experience in doing so with this kind of equipment. Please reach out to Monica at The Donald Danforth Center, she has emailed you in regards to getting us setup and going.
HI @JCarter,
We’ve send you an email:)
Since you’re based in america let’s do first thing in the morning for you 
Just email us back when ready.
Good day Hugo, My colleague and I have been unsuccessful with the setting up of the device. Can we have another zoom meeting to get this squared away? Jake will be in South Carolina next week so we need immediate assistance.